Privacy
About this Privacy Statement
This Privacy Statement explains how and why your personal data is processed by SSESSMENTS, including each of
its operating entities, (also referred to as “SSESSMENTS”, “we”,
“our” and “us”) when we provide you products and/or services, when you use
our websites and other digital platforms, when you supply goods or services to us and when we send you
marketing communications.
SSESSMENTS is a "controller" in relation to its use of your personal data. This is a legal
term – it means that we make decisions about how and why we use your personal data and, because of this, we
are responsible for making sure it is used in accordance with applicable data protection laws. The
controller in respect of personal data processed in connection with the www.ssessments.com website (the “Website”) is SSESSMENTS For the
purposes of the other processing activities set out in this Privacy Statement, the
controller will be the relevant SSESSMENTS entity providing you and/or your organization
with products/services (or, in the case of suppliers/vendors, the SSESSMENTS entity receiving
products/services from you) or any website or digital platform or sending you marketing communications.
In this Privacy Statement, when we talk about personal data we mean any information
that relates to an identifiable natural person – in this case, you.
The term “process”
means any activity relating to personal data, including, by way of example, collection, storage,
use, consultation and transmission.
You should read this Privacy Statement so you know what personal data we collect about you, what we do
with it and how you can exercise your rights in connection with it. You should also read any other privacy
notices that we give you that might apply to our use of your personal data in specific circumstances from
time to time.
If you have any questions about this Privacy Statement, please contact personaldataprivacy@ssessments.com.
What types of personal data do we collect and where do we get it from?
The personal data we process about you broadly falls into five main categories: (i) Contact Information; (ii)
Background and Identity Information; (iii) Customer / Supplier Information; (iv) Marketing Preferences; and
(v) Website Information / Browsing and Device Usage Information. Just because these categories are noted
below, that does not necessarily mean that we will collect all such personal data about you. What we collect
will depend on how you engage with us, and thus the purpose which we have your personal data for.
We
collect your personal data from various sources. The table below sets out the different types of personal
data that we collect and the sources we collect it from.
|
Category
|
Types of personal data
|
Collected from
|
|
Contact Information
|
|
|
|
Background and Identity /RegulatoryInformation
|
-
Contact Information (see above)
-
Date of birth
-
Identification information (e.g. passport, utility bill and/or bank statement)
-
Nationality
|
|
|
Customer / Supplier Information
|
-
Contact Information (see above)
-
Order information for goods and services purchased or sold by you (or your
organization)
-
Digital signature
-
Delivery details
-
Any communications we have with you, whether related to a specific transaction or
a separate inquiry (e.g. when you contact a SSESSMENTS Sales Representative
through our website)
-
Information about other people (e.g. your customers and/or staff) that you share
with us in connection with a specific transaction or contract with us
-
Any fraud checks or flags raised about your transactions/payment card refusals
-
User IDs/log-ins and passwords used by you in relation to our platforms and
services
-
You/your organization’s billing, payment and banking details
-
Criminal conviction data
-
Sensitive information (see sub-categories below)
|
|
|
Marketing Preferences
|
|
|
|
Website Information / Browsing and Device Usage Information
|
-
Contact Information (see above)
-
Information automatically generated through your use of our websites and other
digital platforms
-
Details of your online browsing activities on our website, such as the pages,
products or areas of our website that you visit
-
IP address and other online identifiers / web beacons
-
User names, passwords, email, name and other log-in information
-
Information revealing the location of your electronic device
|
|
| Sensitive Information |
-
Racial or ethnic origin (including your nationality and passport information)
-
Information relating to actual or suspected criminal convictions and offenses
(pursuant to anti-money laundering and identity checks)
|
|
Please note that if you do not provide us
with your Contact Information we may not be able to provide you with any information you request, and if you
do not provide us with your Contact Information, Background and Identity / Regulatory Information or certain
Customer / Supplier Information, we may not be able to provide goods or services to you, or work with you as
one of our suppliers (as applicable).
What do we do with your personal data, and why?
We use your personal data for a number of different purposes in connection with your use of the Website, the
provision of services or goods from us to you, or from you to us, your communication or other engagement
with us and the management and administration of our business. We must always have a “lawful basis” (i.e. a
reason prescribed by law) for processing your personal data. The personal data purposes
table below sets out the purposes for which we process the different categories of your
personal data and the corresponding lawful basis for that processing. The purposes applicable to you will
vary according to the relevant SSESSMENTS controller of your personal data (as explained in the
introductory paragraph above). For some processing activities, we consider that more than one lawful basis
may be relevant – depending on the circumstances.
Please note that where our processing of your
personal data is either:
-
necessary for us to comply with a legal obligation; or
-
necessary for us to take steps, at your request, to potentially enter into a contract with you, or to
perform it, and you choose not to provide the relevant personal data to us, we may not be able to
enter into or continue our contract or engagement with you.
and you choose not to provide the relevant personal data to us, we may not be able to enter into or continue
our contract or engagement with you.
Purposes for processing personal data
|
|
Lawful
basis
|
|
Purposes of
processing
|
Your
consent
|
To perform
a
contract with you
|
To comply
with
a legal obligation
|
For our
legitimate interests
|
|
Contact
Information
|
|
|
|
|
|
Responding to your
inquiries
(including any contact you make via the Website that is not associated with a
pre-existing relationship with us as customer/supplier or otherwise)
|
|
ü
|
ü
|
ü
(It is important that we
can
identify you and respond to your inquiries)
|
|
Establishing you/your
organization as a client on our systems
|
|
ü
|
|
ü
|
|
Confirming and processing
orders for goods or services that you may make with us (either as customer or
supplier)
|
|
ü
|
|
|
|
Sending you
information (including direct marketing) as set out in the section “How do we
communicate with you?”, below
|
ü
|
|
|
ü
(It is important to keep
you
updated of orders made with us and notified of factual updates to our engagement
with
you)
|
|
Website
Information
|
|
|
|
|
|
Ensure the
operation and performance of the Website
(PLEASE ALSO
SEE
THE COOKIES SECTION BELOW)
|
|
|
|
ü
(We need to
ensure
the Website functions correctly)
|
|
To improve the
functionality of the Website
|
|
|
|
ü
(It is in our
interest to keep the Website up to date and improve its functionality for the
benefit of
users)
|
|
Monitoring and
producing statistical information regarding the use of our platforms, and analyzing
and
improving their functionality
|
|
|
|
ü
(We need to perform this
routine monitoring to make sure our platforms work properly, analyze how they are
used
and improve them)
|
|
To enable you
to
create accounts and log-in to them via the Website
|
|
|
|
ü
(It is in our
interests to grant you access to a private log-in where you can access information
relevant to you and your relationship with SSESSMENTS. This additionally helps
SSESSMENTS comply with certain applicable laws)
|
|
Customer /
Supplier
Information
|
|
|
|
|
|
Taking payment
from you in respect of our goods and services
|
|
ü
|
|
|
|
Hosting you at
our
sites / offices and providing hospitality services
|
|
|
|
ü
(We need to be able to
host
our customers and prospective customers effectively)
|
|
Conducting
surveys
for benchmarking, continuous improvement and marketing purposes
|
ü
|
|
|
ü
(We need to collect
your
feedback in relation to our services, in order to resolve any problems or complaints
and
improve and innovate)
|
|
For our
general
recordkeeping and customer / supplier relationship management
|
|
ü
|
|
ü
(We need to store
customer/supplier related information so we can refer back to it)
|
|
Managing our
business relationship with you, or any other after sales services, including for
warranty purposes (where applicable)
|
|
ü
|
|
|
|
Managing and
administering the user accounts and profiles you have with us, collecting
information
about how you use them and your preferences and tailoring and improving our services
accordingly
|
ü
|
|
|
ü
(We need to tailor our
services in accordance with feedback and preferences)
|
|
Continuously
reviewing and improving our products and services (including by seeking and
obtaining
your feedback) and developing new ones
|
|
|
|
ü
(We have a legitimate
interest in making sure that we are continuously improving our service
offering)
|
|
Performing
identity, financial and credit searches, screening and checks against third party
sources for anti-money laundering and identity verification
|
|
|
ü
|
ü
(It is
important
that we seek to limit incidents of fraud)
|
|
All
Categories / General Business Requirements
|
|
|
|
|
|
Analyzing how
our
electronic marketing communications are used by you (including whether you open them
and
click through to access their contents)
|
|
|
|
ü
(We need this
information
to ensure we are providing you with information that you are interested in)
|
|
Managing,
planning
and delivering our global business and marketing strategies (including recording and
reporting on our business development activities)
|
|
|
|
ü
(As a global company, we
need
to implement effective business development and marketing strategies)
|
|
Monitoring our
systems and processes to identify, record and prevent fraudulent, criminal and/or
otherwise illegal activity
|
|
|
ü
|
ü
(We need to be able to
monitor our systems in this way to help protect them, us and you from illegal
activity)
|
|
Purchasing,
maintaining and claiming against our insurance policies
|
|
|
ü
|
ü
(It is in our interests
to
protect our business against specified losses)
|
|
Complying with
our
general regulatory and statutory obligations (including our responsibilities under
codes
of conduct and anti-bribery laws)
|
|
|
ü
|
|
|
Complying with
instructions, orders and requests from law enforcement agencies, any court or
otherwise
as required by law
|
|
|
ü
|
|
|
Obtaining
legal
advice and establishing, defending and enforcing our legal rights and obligations in
connection with, any legal proceedings (including prospective legal proceedings)
|
|
|
|
ü
(We must be able to
establish
and defend our legal rights and understand our obligations, and seek legal advice in
connection with them)
|
|
Training our
staff
|
|
|
ü
|
ü
(Sometimes, it is
appropriate
for us to use your personal data so that we can provide our staff with training to
manage risk and improve the quality of our services)
|
|
Managing the proposed sale, restructuring, transfer or merging of any or all part(s) of
our
business, including to respond to queries from the prospective buyer or merging
organization
|
|
|
ü
|
ü
(We have a legitimate
interest in being able to sell any part of our business)
|
|
Maintaining
the
security and integrity of our systems, platforms, premises and communications (and
detecting and preventing actual or potential threats to the same)
|
|
ü
|
|
ü
(We need to make sure
that
our business processes are secure)
|
|
To keep
records
required by law or to evidence our compliance with laws, including tax laws,
consumer
protection laws and data protection laws.
|
|
|
ü
|
|
|
Resolving any
complaints from or disputes with you
|
|
ü
|
|
ü
(We need to be
able to try and resolve any complaint or dispute you might raise with us)
|
|
Managing,
publicizing and participating in corporate social responsibility initiatives
|
ü
|
|
|
ü
(We need to ensure our
CSR
initiatives are properly managed)
|
Aggregated / Anonymized Data
We may also convert your personal data into statistical or aggregated form to better protect your privacy, or
so that you are not identified or identifiable from it. Anonymized data cannot be linked back to you. We may
use it to conduct research and analysis, including to produce statistical research and reports. For example,
to help us understand and improve the use of our Website.
Sensitive
Information
We also process certain ‘special categories of personal data’
and/or sensitive personal data (together, “Sensitive Information” – as set out in the table below). This
refers to special categories of personal data and information relating to your criminal record where
applicable, which we are required to process with more care, according to applicable laws. The Sensitive
Information purposes table below sets out the different purposes for which we process Sensitive Information
about you and the relevant lawful basis on which we rely for that processing.
The purposes applicable to you will vary according to the relevant SSESSMENTS controller of your
personal data (as explained in the introductory paragraph above).
For some processing activities, we consider that more than one legal basis may be relevant – depending on the
circumstances. We also have policies in place explaining our procedures for ensuring compliance with
applicable laws in connection with the processing of Sensitive Information.
Purposes for processing Sensitive Information
|
Purposes of
processing
|
Sensitive
Information lawful basis
We are
permitted to process your personal data because…
|
|
1. You
have given your explicit consent to the processing
|
2. It is
necessary to protect somebody’s vital interests or they are incapable
of giving consent
|
3. It is
necessary for the establishment, exercise or defence of legal
claims
|
4. It is
necessary for reasons of substantial public
interest
|
|
Hosting you at our offices
and providing hospitality services
|
ü
(for
your dietary and access requirements)
|
ü
(in case
of accidents or emergencies at our offices)
|
|
|
|
Investigating, evaluating,
demonstrating, monitoring, improving and reporting on our compliance with relevant legal
and regulatory requirements (such as anti-money laundering and customer verification
checks)
|
|
|
|
ü
|
|
Complying with our general
regulatory and statutory obligations
|
|
|
|
ü
|
|
Responding to binding
requests or search warrants or orders from courts, governmental, regulatory and/or
enforcement bodies and authorities or sharing information (on a voluntary basis) with
the same
|
|
|
ü
|
ü
|
|
Obtaining legal advice,
establishing, defending and enforcing our legal rights and obligations in connection
with, any legal proceedings (including prospective legal proceedings)
|
|
|
ü
|
ü
|
For California Residents
If you are a consumer as defined by the California Consumer Privacy Act of 2018, the personal information
collected from you includes information within the below categories of data. These categories also represent
the categories of personal information that we have collected over the past 12 months. The source of the
information is set forth above in the section titled What types of personal data do we collect and where
do we get it from? For information regarding who we disclose your information to, see the section
below titled Who we do share your personal data with, and why? We do not sell personal
information about you, as defined under California state law. We also have not done so in the last 12
months.
Note that the categories listed below are defined by California state law. Inclusion of a category in the
list below indicates only that, depending on the services and products we provide you, we may collect
some information within that category. It does not necessarily mean that we collect all information listed
in a particular category for all our consumers, nor does it imply that California law applies to you.
|
Category
|
Purpose of
processing
|
| Identifiers such as a real name, alias, postal
address, unique personal identifier, online identifier Internet Protocol address, email address,
account name, social security number, driver’s license number, passport number, or other similar
identifiers, including information about your vehicle. |
This data is processed for a number of our
operational functions, including responding to inquiries, providing customer service,
establishing you/your organization as a client, confirming and processing orders for goods or
services that you may make with us (either as customer or supplier), verifying customer
information, processing payments, hosting you at our sites / offices and providing
hospitality services, managing and administering the user accounts and profiles you have with
us, collecting information about how you use them and your preferences and tailoring and
improving our services accordingly.If you are an applicant, we use this information to open and
administer your file.It is also processed in order to detect security incidents, protect against
malicious, deceptive, fraudulent or illegal activity, for compliance management, data analytics
and technological development of our systems.It is also processed for advertising and marketing
purposes.
|
| Information that identifies, relates to,
describes, or is capable of being associated with, a particular individual, including, but not
limited to, your name, signature, social security number, physical characteristics or
description, address, telephone number, passport number, driver's license or state
identification card number, insurance policy number, education, employment, employment history,
bank account number, credit card number, debit card number, or any other financial information,
medical information, or health insurance information. |
This data is processed for a number of our
operational functions, including responding to inquiries, providing customer service,
establishing you/your organization as a client, confirming or processing orders for goods or
services than you may make with us (either as customer or supplier), verifying customer
information, processing payments, hosting you at our sites / offices and providing hospitality
services, managing and administering the user accounts and profiles you have with us, collecting
information about how you use them and your preferences and tailoring and improving our services
accordingly.If you are an applicant, we use this information to open and administer your file.It
is also processed in order to detect security incidents, protect against malicious, deceptive,
fraudulent or illegal activity, for compliance management, data analytics and technological
development of our systems.It is also processed for advertising and marketing purposes.
|
| Characteristics of classes protected under
federal or California law, including: familial status, disability, sex, national origin,
religion, color, race, sexual orientation, gender identity and gender expression, marital
status, veteran status, medical condition, ancestry, source of income, age, or genetic
information. |
This data is processed when hosting you at our
sites / offices and providing hospitality services.It is also used for investigating,
evaluating, demonstrating, monitoring, improving and reporting on our compliance with relevant
legal and regulatory requirements (such as anti-money laundering and customer verification
checks).
|
| Commercial information, including records of
personal property, products or services purchased, obtained, or considered, or other purchasing
or consuming histories or tendencies. |
This data is processed managing and
administering the user accounts and profiles you have with us, collecting information about how
you use them and your preferences and tailoring and improving our services accordingly.It is
also processed to detect security incidents, protect against malicious, deceptive, fraudulent or
illegal activity, for compliance management, data analytics and technological development of our
systems.It is also used for marketing and advertising purposes.
|
| Internet or other electronic network activity
information, including, but not limited to, browsing history, search history, and information
regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
|
This data is used to help manage and administer
the website, gather demographic information, as well as to detect security incidents, protect
against malicious, deceptive, fraudulent or illegal activity, for compliance management, data
analytics and technological development of our systems.
|
| Audio, electronic, visual, thermal, olfactory,
or similar information. |
This data is processed in connection with a
number of our operational functions, including recording sales calls and other calls.
|
| Professional or employment-related
information, such as name, title, name of the employer, business address, business telephone
number, and business email address. |
This data is processed for a number of our operational functions, including
responding to inquiries, providing customer service, establishing you/your organization as a
client, confirming and processing orders for goods or services that you may make with us
(either as customer or supplier), verifying customer information, processing payments,
hosting you at our sites / offices and providing hospitality services, managing and
administering the user accounts and profiles you have with us, collecting information about
how you use them and your preferences and tailoring and improving our services
accordingly.If you are an applicant, we use this information to open and administer your
file.It is also processed in order to detect security incidents, protect against malicious,
deceptive, fraudulent or illegal activity, for compliance management, data analytics and
technological development of our systems.It is also processed for advertising and marketing
purposes.
|
Communicating with you
We will use your personal data to communicate with you:
-
in relation to any purchases you make with us;
-
to administer our relationship with you;
-
to respond to any questions or complaints that you may have; and
-
to invite you to take part in market research or request feedback on our products and services.
From time to time and with your opt-in consent (if required), we will provide you with information
about our products, services, promotions and/or offers which may be of interest to you. Such communications
will be sent either by email, text, post or telephone.
If you do not wish to receive such
communications, you can refuse to give your consent (where your consent is required) or opt-out at any time
by either following the instructions within the communication or by contacting us using the details below.
Cookies and similar technologies
Like most websites, our Website uses cookies and web beacons, which we deploy with your consent (if
required), principally to enhance your viewing experience. Not all cookies require consent to be placed on
your device. Essential cookies do not require consent. Non-essential cookies do require
consent. This is governed by e-privacy law. A cookie is a piece of data that our Website automatically
transfers to the hard drive of your PC or mobile device when your browser accesses our Website. Some cookies
and similar technologies maintain personal data. Some do not. You can find out more about this type of
technology through your internet browser.
You may refuse to accept cookies by changing the settings
on your browser. Your browser will tell you in simple terms how to do this, usually through a ‘help’
section. If you are at all uncertain about how to do this, your browser manufacturer should be able to show
you how. However, if you change the settings to refuse cookies, you may be unable to access certain parts of
the site. Unless you have adjusted your browser settings so that the browser refuses cookies, our system
will issue cookies when you log on to our site.
For cookies where we require consent (whether that
requirement comes from privacy or data protection laws) we ask for this consent by a consent capture
mechanism included in the banner you see when you first visit our Website. You are asked to take a positive
action (such as click to “ACCEPT”, or through the continued use of our website) if you do wish to give your
consent.
The system may also use web beacons which are similar but not identical to cookies in the
way they operate.
If you are only browsing our website and have not logged in, we will not ask you to
directly submit any personal data. However, certain information (which may be personal data) - including
computer and connection information, browser type and version, operating system and platform details and the
time of accessing the website – will be automatically collected. This information helps us to improve our
site and to deliver a better and more personalized service. It helps us:
-
To estimate our audience size and usage patterns.
-
To store information about your preferences, so we can customize our site according to your
individual interests.
-
To speed up your searches.
-
To recognize you when you return to our site.
-
We occasionally carry out market research and business development. A third party might help us
to do this and they may send a cookie or web beacon.
The table below summarizes the different types of cookies we use on the Website, together
with their respective purpose and duration (i.e. how long each cookie will remain on your device).
Two types of cookies may be used on the Website - "session cookies" and "persistent cookies". Session cookies
are temporary cookies that remain on your device until you leave the Website. A persistent cookie remains on
your device for much longer or until you manually delete it (how long the cookie remains on your device will
depend on the duration or "lifetime" of the specific cookie and your browser settings).
Cookies used on the Website:
| Type of Cookie |
What do they do? |
Do these cookies collect my personal data / identify me?
|
Cookie used and details |
| Necessary |
Cookies that are essential to making the Website work correctly. They enable visitors to move
around our website and use our features. Examples include remembering previous actions (e.g.
entered text) when navigating back to a page in the same session. |
These cookies do not identify you as an individual.If you do not accept these cookies, it may
affect the performance of our website. |
|
| Functionality |
Cookies that allow our web properties to remember the choices you make (such as your user name,
language or the region you are in) to provide a more personalized online experience. |
The information these cookies collect may include personally identifiable information that you
have disclosed, such as a username, for example. We shall always be transparent with you about
what information we collect, what we do with it and with whom we share it. If you do not accept
these cookies, it may affect Website performance and functionality and may restrict access to
web content. |
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Please note that we do not currently use any targeting/advertising cookies.
If you use different devices to view and access the Website (e.g. your computer, smartphone, tablet, etc.),
you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
Who do we share your personal data with, and why?
Sometimes we share your personal data with third parties where permitted by law, including the
following:
Inside SSESSMENTS’s group:
We
are part of the SSESSMENTS group, which includes a number of companies and operations globally.
Therefore, we will need to share your personal data with other companies in the SSESSMENTS group for our
general business management purposes and, in some cases, to meet our customer needs where providing services
across branches/locations and/or for authorisations/approvals with relevant decision makers, reporting and
where systems and services are provided on a shared basis. You can find out more about the group and
companies in the group here: ssessments.com
Access rights between members of the SSESSMENTS group are
limited and granted only on a need to know basis, depending on job functions and roles.
Where any
SSESSMENTS group companies process your personal data on our behalf (as our processor), we will make
sure that they have appropriate security standards in place to make sure your personal data is
protected.
Outside SSESSMENTS’s
group:
From time to time we may ask third parties to carry out certain business functions
for us, such as the administration of our Website and IT support. These third parties will process your
personal data on our behalf (as our processor). We will disclose your personal data to these parties so that
they can perform those functions. Before we disclose your personal data to these third parties, we will seek
to ensure that they have appropriate security standards in place to protect your personal data. Examples of
these third party service providers include our outsourced IT systems software and maintenance, back up, and
server hosting providers.
In certain circumstances, we will also disclose your personal data to third
parties who will receive it as controllers of your personal data in their own right for the purposes set out
above, where the relevant disclosure is in relation to:
-
services provided to you or us by a third party acting independently to SSESSMENTS but which has
a relationship with SSESSMENTS, for example certain payment fraud checking services;
-
the purchase or sale of our business (or part of it) in connection with a share or asset sale, for
which we may disclose or transfer your personal data to the prospective seller or buyer and their
advisors; and
-
the disclosure of your personal data in order to comply with a legal obligation, to enforce a
contract or to protect the rights, property or safety of our employees, customers or others.
We have set out below a list of the categories of recipients with whom we are likely to share your personal
data:
-
IT support, website and data hosting providers and administrators;
-
payment processors in relation to purchases you make with us;
-
consultants and professional advisors including legal advisors and accountants;
-
courts, court-appointed persons/entities, receivers and liquidators;
-
business partners and joint ventures;
-
insurers; and
-
governmental departments, statutory and regulatory bodies (including tax authorities).
Where is your personal data transferred to?
Since SSESSMENTS operates globally, we will sometimes need to transfer your personal data to recipients
(either internally or externally, as set out above) in jurisdictions other than your own. Some of these
jurisdictions may not provide the same level of protection to your personal data as provided in your
jurisdiction.
If you are based in Europe and we transfer your personal data outside the European
Economic Area, we will only make that transfer if:
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that country ensures an adequate level of protection for your personal data;
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the recipient or recipient country is subject to an approved certification mechanism or code of
conduct with binding and enforceable commitments which amount to appropriate safeguards for your
personal data – this includes for example, the EU-US Privacy Shield which enables the secure
transfer of personal data to the United States;
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we have put in place appropriate safeguards to protect your personal data, such as a contract with
the person or entity receiving your personal data which incorporates specific provisions as directed
by the European Commission;
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the transfer is permitted by applicable laws; or
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you explicitly consent to the transfer.
If you would like to see a copy of any relevant safeguards used by us to protect the transfer of your
personal data, please contact personaldataprivacy@ssessments.com.
How do we keep your personal data secure?
We will put in place appropriate security measures to protect your personal data from unlawful or
unauthorized processing and accidental loss, destruction or damage.
However please note that, in relation to any personal data you submit to us online, we
cannot guarantee the security of data sent to us in this way. Transmission of data over the internet is at
your own risk. You are responsible for keeping any passwords you use to access SSESSMENTS platforms
safe.
How long do we keep your personal data?
We will only retain your personal data for a limited period of time, and for no longer than is necessary for
the purposes for which we are processing it. This will depend on a number of factors, including:
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any laws or regulations that we are required to follow;
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whether we are in a legal or other type of dispute with each other or any third party;
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the type of information that we hold about you; and
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whether we are asked by you or a regulatory authority to keep your personal data for a valid reason.
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the period of time during which any claims or proceedings can be brought against us or a member of
the group to defend against any such claims.
For more information on our data retention practices, please contact personaldataprivacy@ssessments.com.
What are your privacy rights and how can you exercise them?
You may access the personal data about you that we store. You may also review or make certain corrections to
the personal data we store about you. You may also request the deletion of personal data about you or object
to its processing. In limited circumstances, you may have data portability rights in relation to certain
personal data we hold about you. These rights are not unlimited and the exercise of these rights, and the
limits upon them, are briefly set out in the table below.
Where our processing of
your personal data is based on your consent, you have the right to withdraw your consent at any time. If you
do decide to withdraw your consent we will stop processing your personal data for that purpose, unless there
is another lawful basis we need to rely on – in which case, we will let you know. Your withdrawal of your
consent won’t impact any of our processing up to that point.
Where our processing of your personal
data is necessary for our legitimate interests, you can object to this processing at any time. If you do
this, we will need to show either a compelling reason why our processing should continue, which overrides
your interests, rights and freedoms or that the processing is necessary for us to establish, exercise or
defend a legal claim.
Your rights in relation to personal data
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Your right
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What does it mean?
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Limitations and conditions of your
right
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Right of access
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Subject to certain conditions, you are entitled to access your personal data (this is also
known as a “data subject access request.”). You may also be able to access the personal
information we have collected about you, the categories of sources from which the
information was collected, the purposes of collecting the information, the categories of
third parties we have shared the information with, and the categories of personal
information that have been shared with third parties for a business purpose.
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If possible, you should specify the type of information you would like to see to ensure that
our disclosure is meeting your expectations.
Under certain laws we may refuse a data subject access request depending on the circumstances
of the request. For example, access may not be provided where:
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the burden or expense of providing access would be disproportionate to the risks to
you, the requester;
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the rights or interests of an individual other than you would be violated, such as
where access would reveal another individual’s personal data;
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access would reveal information which we have taken steps to protect from disclosure
because disclosure would help a competitor in the market (Confidential Commercial
Information), such as where Confidential Commercial Information cannot be readily
separated from the personal data;
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the execution or enforcement of the law, including prevention, investigation or
detection of offences or the right to a fair trial would be interfered with;
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an investigation or grievance proceeding being conducted by us would be prejudiced;
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any confidentiality that may be necessary for limited periods in connection with our
management of our workforce (e.g. succession planning and corporate
re-organizations; or in connection with monitoring, inspections, or regulatory
functions connected with sound economic or financial management);
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a court, or other authority of appropriate jurisdiction, determines that we are not
required to provide access;
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a legal or other professional privilege or obligation would be breached; or
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there is no legal requirement for us to provide such access, including because local
legal requirements for a valid data subject access request have not been met.
We may charge an administrative fee to you where the data subject access request is excessive
or significantly unfounded (limited to the actual cost required to provide access to the
requested personal data in the required format).
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Right to data portability
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Subject to certain conditions, you are entitled to receive the personal data which you have
provided to us and which is processed by us by automated means, in a structured,
commonly-used machine readable format.
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If you exercise this right, you should specify the type of information you would like to
receive (and where we should send it) where possible to ensure that our disclosure is
meeting your expectations.
This right only applies if the processing is based on your consent or on our contract with
you and when the processing is carried out by automated means (i.e. not for paper records).
It covers only the personal data that has been provided to us by you.
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Rights in relation to inaccurate personal or incomplete data
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You may challenge the accuracy or completeness of your personal data and have it corrected or
completed, as applicable. You have a responsibility to help us to keep your personal data
accurate and up to date.
We encourage you to notify us of any changes regarding your personal data as soon as they
occur, including changes to your contact details, telephone number, immigration status.
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Please always check first whether there are any available self-help tools to correct the
personal data we process about you.
This right only applies to your own personal data. When exercising this right, please beas
specific as possible.
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Right to object to or restrict our data processing
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Subject to certain conditions, you have the right to object to or ask us to restrict the
processing of your personal data.
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This right applies where our processing of your personal data is necessary for our legitimate
interests. You can also object to our processing of your personal data for direct marketing
purposes.
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Right to erasure
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Subject to certain conditions, you are entitled to have your personal data erased (also known
as the “right to be forgotten”), e.g. where your personal data is no longer needed for the
purposes it was collected for; where the relevant processing is unlawful, or there is an
applicable law requiring erasure of the personal data; or where you have exercised a
legitimate right to object to processing of your personal data.
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We may not be in a position to erase your personal data, if for example:
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we need it to comply with a legal obligation;
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we need it to exercise or defend legal claims;
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we need it to exercise freedom of expression and information;
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we need it to carry out a task in the “public interest”;
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we need it to archive personal data in the public interest, or for scientific,
historical, or statistical research purposes if those purposes would be seriously
impaired by the erasure of the personal data; or
there is an absence of a right to request erasure under any law applicable to our processing
of your personal data.
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Right to withdrawal of consent
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Where our processing of your personal data is based on your consent you have the right to
withdraw your consent at any time.
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If you withdraw your consent, this will only take effect for future processing.
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We will need to verify your identity before processing your request. In order to verify your
identity, we will generally require the matching of sufficient information you provide us to the information
we maintain about you in our systems. Although we try to limit the personal information collected in
connection with a request, certain requests may require us to obtain additional personal information from
you.
In certain jurisdictions, you may be permitted to use an authorized agent to exercise your rights on your
behalf. If you are making any of the requests above through an authorized agent, we will request written
authorization from you and will seek to verify your identity or we will accept a legal Power of Attorney to
the authorized agent. Please be advised that we cannot respond to your request or provide you with personal
information if we cannot verify your identity or authority to make the request and confirm the personal
information relates to you.
In accordance with applicable law, we will not discriminate against you for exercising these rights.
Children’s Online Privacy Protection Act (COPPA)
The Website is not targeted at children under the age of 13, and we do not knowingly collect any personal
data from children. We will delete any personal information we determine to have been collected from a child
or user under the applicable age of consent. If you are a parent or guardian of a child under the relevant
digital age of consent and believe he or she has disclosed personal data to us, please contact us at personaldataprivacy@ssessments.com.
Do Not Track
Some web browsers include a “Do Not Track” feature. This feature lets you tell websites you visit
that you do not want to have your online activity tracked. Our sites are not currently configured
to respond to those signals.”
The SSESSMENTS app
This section covers the SSESSMENTS app for Android and iPhone. The rest of this Privacy Statement also
applies to the app; where they differ, this section takes precedence for the app.
What the app collects
- Your sign-in. When you sign in, your email address and password are sent to our
servers to check your account. The app keeps a sign-in key in your phone's secure storage so you stay
signed in; it does not keep your password.
- Account requests. If you request an account in the app, we receive your first and last
name, work email, mobile phone, company, country (optional) and the password you choose.
- Notifications. If you allow notifications, the app registers a notification address
for your phone (a push token) with your account, so we can send you new posts that match the topics you
choose and the price alerts you set. You can switch notifications off in the app or in your phone's
settings.
- Your choices. Your notification topics, saved filters and favourites are stored with
your account on our servers, and are shared with the SSESSMENTS website. Price alerts you set (the price
indexes and the moves or price levels to watch) are also stored with your account, so we can notify
you.
- On your phone only. The price indexes you follow on Home, your light or dark setting,
your article text size, your default news filters, the name Home greets you by, and copies of the prices
and news you last loaded (so you can read them without a signal). Signing out removes the copies and the
greeting name.
- Use of our services. As on our website, our servers record requests made by the app,
including your IP address, an approximate location derived from it, and the content you open, for
security, account management and to improve our services.
What the app does not do
The app shows no advertising, does not track you across other apps or websites, and contains no third-party
analytics. It does not access your location, contacts, photos, camera or microphone. Reports are saved to
your phone or shared only when you choose to.
Who else handles app data
- Expo (650 Industries, Inc.) delivers notifications to the app on our behalf.
- Google (Firebase Cloud Messaging) delivers notifications to Android phones;
Apple (Apple Push Notification service) delivers them to iPhones.
- Google Play and the Apple App Store distribute the app and handle its
download under their own privacy policies.
We do not sell your personal data.
Deleting your account
You can ask us to delete your account at any time: in the app, go to You → Profile → Delete my
account, or email sales@ssessments.com. We will
confirm by email and delete your account and its personal data within 30 days (profile, saved filters,
favourites, price alerts, notification settings and registered phones), except records we must keep by
law. Deleting your account does not cancel your company's subscription.
Updates to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes to the type of personal data that
we process and/or the way in which it is processed. In the event of a material change which effects the
processing of your personal data, we will contact you. We also encourage you to check this Privacy Statement
on a regular basis.
Last updated: 16 October 2026.
For questions about your personal data or this Privacy Statement: personaldataprivacy@ssessments.com.
For help with SSESSMENTS services and the app: cst@ssessments.com.