According to the company’s website news release on February 7, 2023, A.P. Moller – Maersk’s logistics operations and services continue to be impacted by the earthquake in Türkiye and Syria, which hit the region on Monday 6 February 2023 and provoked a number of aftershocks.
The Port of Iskenderun remains closed until further notice, as teams look to repair the significant damage caused by the disaster and subsequent fire. Maersk is currently unable to say exactly how long operations will be stopped at the port, but Maersk will keep customers informed of the latest developments as soon as possible.
At this time, Maersk is not accepting any new bookings to and from Iskenderun. Our teams are hard at work developing contingency plans involving nearby hubs and additional feeder vessels, with the aim of minimising the overall impact on customers and their supply chains.
If you already have a booking in place or on the water, your Maersk representative will be in touch to discuss relief packages that we’ve put into action and further options for your cargo. The full terms of our measures to ease pressure on your logistics operations are outlined below:
Free Change of Destination (COD)
- No COD service fee for containers on the water destined for the Port of Iskenderun or Port Mersin, Türkiye, or containers gated-in full at the first loading port bound for Iskenderun or Mersin.
- COD is subject to the expense of re-stowage and extra shifting cost, plus the ocean freight difference of the new destination unless initiated by the carrier.
- Acceptance of COD requests are subject to capacity at the new destination and operational feasibility.
Booking amendments/cancellations
- No amendment / cancellation fees on active bookings to and from Iskenderun or Mersin on SPOT.
- Maersk shall waive penalty fees for shipments under Partnership Contract Product (block space, flexible), exported from Iskenderun or Mersin.
Demurrage and Detention (D&D)
- Interim stop of the Import Combined D&D* and Export Detention* and Demurrage* clock for containers in Iskenderun from February 6th, 2023 until February 20th, 2023, where the D&D responsibility lies with Maersk.
Rest assured, during these challenging circumstances, Maersk will do everything in our power and control to find solutions for our customers’ supply chains to keep them moving as efficiently as possible. Maersk thank you for your patience, trust and understanding throughout.
Should you have any questions, please don’t hesitate to contact the company. Maersk has set up a dedicated emergency hotline for customers on (+90) 0 216 666 51 48. Please also continue to visit advisory page for the latest updates.
*Export Demurrage: Free time period and charges for utilisation of equipment inside of terminals or depots (invoiced under Demurrage). Demurrage starts with gate-in full date (included) and ends with load on board date (included). Click here to find out more about export D&D calculation in Türkiye.
*Export Detention: Free time period and charges for utilisation of equipment outside of terminals or depots (invoiced under Detention). Detention starts with empty pick-up date (included) and ends with gate-in full date (included). Click here to find out more about export D&D calculation in Türkiye.
*Import Combined Demurrage & Detention: Free time period and charges for utilisation of equipment inside and outside of terminals or depots (invoiced under Detention). Click here to find out more about import combined D&D calculation in Türkiye.
