According to the company’s website news release on February 21, 2023:
Operational updates
- All operations are normal.
Customer Service
Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.
For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.
For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.
Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as Hapag-Lloyd Navigator to view all of your shipment information on one single screen.
FIND OUT ABOUT THE SERVICE UPDATES IN LATIN AMERICA
California Central America Express (CCE)
- No schedule updates for this week.
US Gulf - South America East Coast (GS1)
- MV TEMPANOS NB schedule update:
- Voyage 2301 NB, Blank Sailing
- MV TEMPANOS SB schedule update.
- Voyage 2309 SB, Blank Sailing
- Voyage 2310 SB, ETA Veracruz, Mexico, March 8, 2023
South America - Asia / Loop 1 (AN1)
- Westbound: All non-operated vessels suffering restrictions in the North of Chile due to move restrictions.
Asia to South America Eastcoast Service / Loop 2 (AS2)
- No schedule updates for this week.
South America - Asia / Loop 2 (AN2)
- No schedule updates for this week.
Asia Mexico Express (AME1 also known as TPM)
- Schedule update planned for early March
Asia Latin America Service (JCS)
- Schedule update for the westbound direction here
North Europe - South America Westcoast Service (SWX)
- Northbound: MONTEVIDEO EXPRESS delayed by five days on its way to the West Coast of South America
West Coast South America Express (MSW)
- Direction NB: GEMLIK EXPRESS V 304N change rotation and will omit Guayaquil, Ecuador.
Mediterranean to South America Eastcoast (MSE) Northbound
- No schedule updates for this week.
Caribbean Express Service (CES)
- Direction NB: ROBIN 4 (Voyage Number 307N) will phase out Antwerp, phase in Vessel AMALTHEA (Voyage Number 001W).
South America East Coast Service (SEC)
- Blank sailing on the westbound rotation on week 9 for Voyage Number 303S
West Coast South America 2 (WS2) service
- There's a rotation update available here
- Direction NB: New rotation implemented and withdrawing Ecuador.
North Europe-South America East Coast (ECX) Service
- Schedule update for this service available here
- Northbound: MN HUNGARY omitted Rio Grande, BR (voyage number NA305R) and performed a change of rotation: first Paranagua and then Navegantes.
Conosur (CON) service
- Blank sailing on the westbound rotation on week 8 for MV. Antofagasta Express V. 307W
- Rotation update available here
GRIs are coming up:
