- All operations are normal.
According to the company’s website news release on March 6, 2023:
Customer Service
Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.
For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.
For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.
Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.
Find out about the service updates in Latin America
California Central America Express (CCE)
- No schedule updates for this week.
US Gulf - South America East Coast (GS1)
- Direction NB: MSC AQUARIUS omitted Rio Grande and Navegantes, BR (Voyage Number 2304N).
- MV TEMPANOS SB schedule update.
- Voyage 2309 SB, Blank Sailing
- Voyage 2310 SB, ETA Veracruz, Mexico, March 8, 2023
South America - Asia / Loop 1 (AN1)
- Westbound: COPIAPO and COCHRANE performing change of rotation between Valparaiso and Coronel, Chile. (Voyage Number 2304W).
Asia to South America Eastcoast Service / Loop 2 (AS2)
- No schedule updates for this week.
South America - Asia / Loop 2 (AN2)
- No schedule updates for this week.
Asia Mexico Express (AME1 also known as TPM)
- Schedule update planned for early March
Asia Latin America Service (JCS)
- Schedule update for the westbound direction here
North Europe - South America Westcoast Service (SWX)
- Northbound: CMA CGM ARKANSAS omitted Manzanillo, PA due to delay in Posorja (Voyage Number 0WCDYN1MA).
West Coast South America Express (MSW)
- Direction NB: GEMLIK EXPRESS V 304N change rotation and will omit Guayaquil, Ecuador.
Mediterranean to South America Eastcoast (MSE) Northbound
- No schedule updates for this week.
Caribbean Express Service (CES)
- Direction NB: ROBIN 4 (Voyage Number 307N) will phase out Antwerp, phase in Vessel AMALTHEA (Voyage Number 001W).
South America East Coast Service (SEC)
- Blank sailing on the westbound rotation on week 9 for Voyage Number 303S
West Coast South America 2 (WS2) service
- There's a rotation update available here
North Europe-South America East Coast (ECX) Service
- Schedule update for this service available here
- Northbound: MSC CHLOE omitted Rio and Pecem, BR (Voyage Number NA307R).
- UASC ZAMZAM omitted Pecem, BR. (Voyage Number NA309R), bookings were roll to MSC ALTAMIRA (Voyage Number MM306R).
Conosur (CON) service
- Rotation update available here
Gulf Caribbean (GCS) service
- Rotation update available here
GRIs are coming up:
Asia to Latin America. Available here (February 6, 2023) and here (January 16, 2023)
