According to the company’s website news release on April 25, 2023, the clashes that erupted in Sudan between the Sudanese Armed Forces (SAF) and the Rapid Support Forces (RSF) has had a significant impact on logistics operations in the country. Our teams are working around the clock to develop solutions that ensure the safety of our people, operations, and our customers’ supply chains.
These current circumstances mean that we have stopped taking new bookings for now until the situation improves. If this affects you, then please expect an update from our customer experience team on the bookings that are currently on vessels.
We will keep monitoring the situation with an ambition to stabilize operations as quickly as we can. Please do not hesitate to contact our Maersk Customer Experience teams to discuss options and solutions for your cargo via the channels below.
- Export queries - SD.Export@maersk.com
- Import queries - SD.Import@maersk.com
Telephone +254 800 721 125